Dear Patients, 

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We feel that telehealth visits can be a productive and a useful alternative to an in-office doctor’s visit, particularly for routine follow ups Telehealth visits work well to discuss patients’ symptoms and treat many Rheumatologic issues. In office visits are important to assessing physical findings such as joint swelling, rashes, etc which can not always be adequately assessed via camera. 

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Insurance coverage for telehealth visits is constantly changing and it is the patient's responsibility to check with their insurer as to coverage. The patient is responsible for any costs for telehealth visits not covered by insurance. 

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Please use a smart phone or iPad/tablet, desktop or laptop with a camera and connect to wi-fi rather than use cellular service.

PLEASE DO NOT DO THESE VISITS WHILE DRIVING. 

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If you are using an iPhone/Smart phone, you will receive a txt with a link. If you are using a desktop or laptop you will receive an email with a link (on the date of your appointment.) that you can click on, to bring you into your doctor’s virtual waiting room for your scheduled appointment.

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There are a few important things to be aware of to make your upcoming telehealth visits as productive as possible:

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• Please click into the link that takes you to our virtual waiting room approx. 5 minutes before your scheduled appointment time. 

• Be sure to complete any lab work prior to the appointment if this was requested by your physician

• Be sure to know what refills you need.

• Any new lab & or testing orders will be mailed to your home.  

• We may need to contact you prior to or right after your appointment to get more insurance information and to take copay/deductible payments in the same way we would if you were seeing the doctor in the office. 

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We appreciate your understanding.

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Your Health Care Team,

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Arthritis Physicians LLC

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